US$2.2M invoiced in SAP in five weeks, with zero manual data entry

Every approved order triggered an email to the tax team, which then entered the invoice into SAP line by line. Each invoice required serial numbers, payment terms, installments and down-payment reconciliation. Supplier invoices added NCM tax classification and case-by-case tax substitution calculations. Because the products were high value, each posting error carried real financial risk. The tax team had become the bottleneck.

An AI agent monitors the invoicing inbox, reads the approval email and its attachments, retrieves the order in SAP and prepares every invoice line. It resolves serial numbers, installments, payment terms and down payments automatically. After each run, the agent emails the team an auditable confirmation with the draft number, customer and amount. A second workflow handles supplier invoices using a validated knowledge base of state and NCM tax rules. The tax team keeps final approval, and the AgentHub records every step.

During the first five weeks in production, the agents processed US$2.2 million in sales invoices: 72 invoices from 38 orders, with zero manual data entry. The operation also reduced tax risk. Classification no longer depends on one person's memory, and every posting has an audit trail from the start.